Before using DD Suite, a user User must create an account and verify their password. They next can ask to join, or create , an organizationOrganization.
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For New Grantees
Begin by reading our Overview document. New Users and Organizations Overview
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If you are creating the account for someone else, then you can contact them and find out if they can login. If they can login, then they should ask to join your Organization. If they cannot login have them reset their password. If they still cannot figure it out, then file a Technical Assistance request and we will help you.
If you are creating your own account, and don't remember your password, simply click on Forgot/Reset Password, and continue from there.
Our Grantee Administrator has left the organization. What should we do?
Every working Grantee Organization needs a Grantee Administrator to function in DD Suite. If your Organization has no Grantee Administrator, please read No Grantee Admin. You may need to file a Technical Assistance Request.