User Accounts
I've forgotten my password, how can I login?
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This step provides added security to prevent misuse (hacking) of the DD Suite.
Organizations
When creating our Organization, I receive an error indicating that the Organization Name already exists. How can I create a new Organization?
You must use a unique name for your Organization. You can do this by specifying more detail in the Organization name. A common solution is to add the location to the name, such as "The Arc in Plymouth".
Notices of Funds Available (NoFA) / Requests for Proposals (RFP)
There is a NoFA / RFP from an Organization that I don't see on the main page. How do I apply?
Due to individual state regulations and/or policies, some Funding Organizations may not post funding opportunities on DD Suite. Contact the Funding Organization directly for more information on how to apply for their funds.
Overview of the 'Grants Management' Process
Can you provide a quick overview of the Grant process?
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A Grantee Administrator can change a staff's access level from 'grantee staff' to 'administrator'.
The Funding Organization can open the project to edit, and add the missing staff to the People tab.
The Funding Organization can open the project ‘People’ tab through ‘Grantee Edit’, which will allow the Grantee to add the missing grantee staffGrantee Staff.
How can I print a Periodic Report in Progress?
Reports can also be viewed (and printed) by visiting the Projects module, selecting a project, and clicking on the Reports button on the top right. Adjust the filters and click Apply Filters. Even the "in-progress" fields will be displayed.
Technical Web Questions
DD Suite doesn't seem to be working?
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You can access and use DD Suite on all recent versions of major web browsers in a desktop environment. Note that JavaScript must be enabled! DD Suite will also work on many tablet devices, such as Apple's iPad and Microsoft's Surface. DD suite Suite will also work on many mobile devices, however, some enhanced features may not function on mobile devices.
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