Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"70fad6cf7e7de4cd38fabadea37198d5c9fbb911_lout","branding":{"id":"1","key":"dsh","name":"DD Suite Help","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e051c798-8c38-4b45-afb8-2aca3b9e8d09/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGUyZDEyNS0wYTljLTQxOTMtOTk2Yy0yMzdkNWNiMmQyMmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwNTFjNzk4LThjMzgtNGI0NS1hZmI4LTJhY2EzYjllOGQwOSI6WyJyZWFkIl19LCJleHAiOjE3NzA5OTIyMjksIm5iZiI6MTc3MDk5MTYyOX0.BQWtYRNN7wIQDvvliRBMf97uqKFdHikCu0ZVZa1mqrk&client=c0e2d125-0a9c-4193-996c-237d5cb2d22e&mode=fit","logoId":"e051c798-8c38-4b45-afb8-2aca3b9e8d09","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#989898","bannerMediaApiUrl":"https://api.media.atlassian.com/file/dc4a1bcd-6b70-45bb-9c83-bf24ca2d070b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGUyZDEyNS0wYTljLTQxOTMtOTk2Yy0yMzdkNWNiMmQyMmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjNGExYmNkLTZiNzAtNDViYi05YzgzLWJmMjRjYTJkMDcwYiI6WyJyZWFkIl19LCJleHAiOjE3NzA5OTIyMjksIm5iZiI6MTc3MDk5MTYyOX0.aACW7nEs4DPPP2gg0aBxF_8aJIlrBzY0dOcVC2Ib8J0&client=c0e2d125-0a9c-4193-996c-237d5cb2d22e&height=300&mode=fit","bannerMediaApiFileId":"dc4a1bcd-6b70-45bb-9c83-bf24ca2d070b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"dsh","projectId":10000,"serviceDeskId":1,"name":"DD Suite Help","description":"<p>Welcome! You can raise a DD Suite TA request from the options provided below. Typically you will hear from us within 1 business day.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"25","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"","icon":10550,"iconUrl":"https://ddsuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for an ehancement.</p>","icon":10535,"iconUrl":"https://ddsuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://ddsuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ddsuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"26","name":"Testing","descriptionHtml":"","callToAction":"Testing","introHtml":"<p>New Platform Testing</p>","icon":10545,"iconUrl":"https://ddsuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,7,25]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"52ac78fb-7fcb-3e67-888f-3593ec844a23","appLinkName":"System Confluence","appLinkUrl":"https://ddsuite.atlassian.net/wiki","spaceKey":"DSH","spaceName":"DD Suite Help","spaceUrl":"https://ddsuite.atlassian.net/wiki/spaces/DSH","isServer":false},"labels":[],"projectKey":"DSH","serviceDeskId":1,"kbLinkDomainURLs":["https://ddsuite.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DSH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGUyZDEyNS0wYTljLTQxOTMtOTk2Yy0yMzdkNWNiMmQyMmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5OTI4MjksIm5iZiI6MTc3MDk5MTYyOSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.0jd-DDhMVmg3iMZghubvrsCWPQTz2GiyWnrCbexqzlw","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"c0e2d125-0a9c-4193-996c-237d5cb2d22e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ddsuite.atlassian.net/wiki","kbLinkDomainURLs":["https://ddsuite.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}