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DD Suite will automatically send out emails in the following situations. Within projects, users may opt out of receiving some notifications.
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Check your junk/spam email folder
Add no-reply@ddsuite.org and jira@ddsuite.atlassian.net to your safe sender’s list
Contact your IT department to ensure that messages from no-reply@ddsuite.org and jira@ddsuite.atlassian.net are not blocked
User Accounts
Verification email on resend verification request.
Subject: DD Suite Email VerificationTO Email address of User requesting the resend
Temporary password on “Reset Password” request.
Subject: DD Suite Email LoginTO User requesting password reset
Organization
User requests to join an organization.
Subject: DD Suite - Authorization RequestTO Organization’s administrator
A user’s authorization status is changed. This status is changed in response to a join request, or any other time.
Subject: DD Suite Account NewsTO User
An organization is created.
Subject: DD Suite New OrganizationTO User creating organization
NoFAs / RFPs
No emails have been defined for NoFAs / RFPs for the on-line processes.
NoFAs / RFPs are automatically De-Posted by nightly CRON job.
Subject: Active and Posted NoFAs / RFPs being De-postedTO Local Administrators
Applications
(CC to all Grantee staff associated with the Application, and all Funding Organization staff associated with the NoFA / RFP who have General Email specified)
Submitted by grantee.
Subject: Grant ApplicationTO NoFA / RFP Staff Responsible
CC Grantee submitting application
CC Grantee personnel added to Application with General Email status
CC Funding Organization personnel added to NoFA / RFP with General Email status
Mods requested
Subject: Request Changes to Grant ApplicationTO Grantee who submitted the application.
CC NoFA / RFP Staff Responsible
CC Grantee personnel added to Application with General Email status
CC Funding Organization personnel added to NoFA / RFP with General Email status
Application Awarded.
Subject: Grant AwardTO Grantee who submitted the application.
CC NoFA / RFP Staff Responsible
CC Staff awarding grant
CC Grantee personnel added to Application with General Email status
CC Funding Organization personnel added to NoFA / RFP with General Email status
Application Denied.
Subject: Grant Not AwardedTO Grantee who submitted the application.
CC NoFA / RFP Staff Responsible
CC Reviewer (i.e. denyer)
CC Grantee personnel added to Application with General Email status
CC Funding Organization personnel added to NoFA / RFP with General Email status
Periodic Grantee Reports
When staff is added to a grant, the types of emails that they will receive is selected. The types included are general, program and budget. Staff with general will get all emails, including Summary Reports. Staff with program set will get Program Report status updates. Staff with budget set will get Expense report status updates.
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